Terms and Conditions for Using www.nullarinn.is
Effective Date: These terms and conditions are effective as of November 21, 2024. By using our website, you agree to abide by these terms. If you do not agree, please discontinue using the website.
1. Information About the Operator
The website Núllarinn (hereafter referred to as “the website”) is operated by ITHG Consulting, located in Asker, Norway. You can contact us via email at [email protected].
2. Purpose of the Website
The website is designed to provide information and facilitate the sale of non-alcoholic wine, beer, pasta straws, and more. The content of the website is intended solely for general information and is subject to change without notice.
3. User Obligations
Users of the website agree to:
- Use the website for lawful purposes.
- Not attempt to breach the website’s security systems, collect data unlawfully, or engage in other harmful activities.
- Avoid sending or publishing illegal, offensive, defamatory, or otherwise rights-violating content.
4. Privacy
We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy. By using the website, you agree to the terms of that policy. For more details, please refer to the Privacy Policy section on the website.
5. Cookies
The website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze traffic, gather statistics, and improve our services. By using the website, you agree to the use of cookies. You can disable cookies in your browser settings.
6. Intellectual Property Rights
All content on the website, including text, images, graphics, logos, videos, software, and other intellectual property, is protected by copyright and other intellectual property rights unless otherwise stated. Republishing, distributing, or commercial use of website content is prohibited without written permission.
7. Limitation of Liability
The website is provided “as is” without any warranties, either express or implied, regarding accuracy, reliability, availability, or fitness for a particular purpose.
We are not responsible for damages resulting from website use, including but not limited to, data loss, business interruptions, or financial loss.
We do not take responsibility for services or content provided by third parties through the website.
8. Links to Other Websites
The website may contain links to external websites not managed by us. We are not responsible for the content, accuracy, or privacy practices of these sites and encourage users to review their terms and privacy policies.
9. Changes to the Terms
We reserve the right to amend these terms at any time. Changes will take effect upon publication on the website. We recommend reviewing the terms regularly.
10. Jurisdiction and Disputes
These terms are governed by Icelandic law. Disputes arising from these terms shall be resolved by the District Court of Reykjavik.
11. Returns and Refund Policy
At Núllarinn, we prioritize excellent service and customer satisfaction. The following rules apply to product returns and refunds:
Product Returns
- Customers may return products within 14 days of receipt, provided the product is in its original condition, unused, and in undamaged packaging.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds
- Refunds will be processed using the original payment method after the returned product has been received and its condition verified. This process may take up to 14 business days.
- Shipping costs are non-refundable unless the product is defective or incorrect.
Exemptions from Return Policy
- Certain products, such as custom orders, are non-refundable unless defective.
- We reserve the right to reject returns that do not meet the above conditions.
How to Request a Return or Refund
- Contact us at [email protected] with your order number, details about the product to be returned, and the reason for the return.
- We will provide instructions for the next steps and ensure a prompt resolution.
- Retain all receipts and order information to facilitate returns and communication.
12. Contact Us
If you have any questions about these terms, please contact us via email at [email protected].